Privacy Policy
Last updated: November 2025
1. Introduction
Welcome to Superspora – the SEO project workspace built and operated by Webmaster Heimen (organization no. NO 971 049 669 MVA).
We value your privacy and are committed to protecting your personal information in compliance with the EU General Data Protection Regulation (GDPR) and other applicable privacy laws.
This Privacy Policy explains what information we collect, how we use it, and your rights as a user of the Superspora service and website.
2. Who we are
Data Controller:
Webmaster Heimen (trading as “Superspora”)
Contact person: Frode Heimen
Email: privacy@superspora.com
If you have any questions about how we handle data, you can also reach us at frode.heimen@adventor.no
.
3. Information we collect
We collect only the data needed to operate the service and communicate with you.
3.1. Account information
When you create an account, you may log in using:
Email and password, or
Google sign-in (OAuth).
We store your basic profile data (name, email address, and authentication token) only to manage your account and login access.
3.2. Project data
Superspora lets you add domains and pages to organize your SEO work.
We track only quantitative data — such as the number of projects, domains, and pages — to understand overall usage.
We do not monitor or review the actual content, notes, or information you store within your projects.
3.3. Communication data
If you add an email address for automatic reports, Superspora will send project summaries and updates to that address.
You control this feature — reports are only sent if you have entered a recipient email.
3.4. Analytics and app usage data
We may collect aggregated usage data (e.g., number of active users, session counts, or performance data) for analytical and improvement purposes.
From time to time, we may use tools such as Microsoft Clarity or Google Analytics to better understand app and website usage.
All such data is anonymized or pseudonymized where possible.
3.5. Payment information
Payments are processed securely through a trusted third-party payment provider (Stripe).
Your payment details are never stored on our servers.
4. How we use your information
We use collected data to:
- Provide and maintain the Superspora platform and app
- Communicate with customers about their accounts, updates, or support
- Send project reports if configured by the user
- Improve product performance and usability
- Process payments securely
- Comply with legal and accounting requirements
We never sell or share personal data with advertisers or unrelated third parties.
5. Cookies and tracking
Our website may use cookies for:
- Analytics and performance measurement
- Authentication (keeping you logged in)
- Remarketing or newsletter signup tracking
You can control or disable cookies in your browser settings.
6. Legal basis for processing
We process your data based on:
- Contractual necessity — to provide access to the platform;
- Legitimate interests — to improve services and maintain security;
- Consent — for analytics, newsletters, and optional reporting emails.
7. Data retention
We keep user account data for as long as your account is active.
You can delete your account at any time, and we will remove or anonymize your data within 30 days unless retention is required by law (for example, invoicing records).
8. Your rights under GDPR
You have the right to:
- Access a copy of your personal data
- Request correction or deletion
- Withdraw consent for communication or analytics
- Object to processing
- Request data portability
To exercise these rights, contact privacy@superspora.com
and we’ll respond within 30 days.
9. Data sharing and security
We may use trusted service providers for hosting, analytics, and communication.
These providers act as data processors and are bound by data-processing agreements.
All systems are hosted in secure environments with encryption, access control, and regular updates.
10. Children’s privacy
Superspora is not intended for use by individuals under 16 years of age. We do not knowingly collect personal data from minors.
11. Changes to this Policy
We may update this Privacy Policy occasionally to reflect changes in our service or legal requirements.
The latest version will always be available on our website.
12. Contact us
If you have any concerns or questions about your privacy, please contact:
Privacy Officer – Superspora
Email: privacy@superspora.com
13. Future company structure
Superspora is currently operated by Webmaster Heimen (ENK), but the business is in the process of being incorporated into a separate limited company (under formation).
In the event of this organizational change, all rights and responsibilities regarding your data will transfer to the new company, and the same privacy standards and commitments described in this policy will continue to apply.
You will not need to take any action, and your data will remain protected under identical or stronger privacy safeguards.
